1. Information We Collect
When you register and use the 2002r platform, we collect several categories of information to ensure our services operate reliably and securely for all users in Malaysia.
Account Information
- Your full name, date of birth, email address, and phone number provided during registration.
- The username and password created to access your account.
- Identity verification information that may be requested for compliance purposes.
Payment Information
- Transaction details in MYR including deposits and withdrawals.
- Bank account numbers or e-wallet details registered in your name.
- Transaction history records for audit and security purposes.
Device and Browser Information
- IP address, device type, operating system, and browser type used.
- General location data based on IP address for geographic verification.
- Session data including login time, session duration, and pages visited.
2. Why This Information Is Collected and How It Is Used
Every piece of information we collect has a clear and legitimate purpose. 2002r does not collect data excessively or without a genuine operational need.
- Account management: To create, verify, and secure user accounts.
- Payment processing: To process deposits and withdrawals in MYR securely and in accordance with proper procedures.
- Legal compliance: To comply with Malaysian legal requirements relating to identity verification and anti-money laundering.
- Service improvement: To understand how users interact with the platform in order to improve the experience and usability.
- Service communications: To send important notifications related to your account, transactions, or policy updates.
- Platform security: To detect and prevent fraudulent activity, misuse, or unauthorised access attempts.
2002r will not use your data for third-party marketing purposes without your explicit consent.
3. Use of Cookies and Tracking Technologies
The 2002r platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly.
Types of Cookies We Use
- Session cookies: Used to maintain your login status during an active session. It is automatically deleted when you close your browser.
- Persistent cookies: Used to remember your preferences and settings on subsequent visits to the platform.
- Security cookies: Used to detect unusual activity and protect your account from suspicious login attempts.
- Analytics cookies: Used to collect aggregated usage data for platform improvement purposes. This data is not used to identify individuals.
You can manage cookie settings through your browser. However, disabling certain cookies may affect platform functionality.
4. Data Storage, Security & Third-Party Sharing
How We Store and Protect Your Data
All personal data collected by 2002r is stored on servers protected with multiple layers of encryption. We apply industry-standard security protocols to ensure your information remains inaccessible to unauthorised parties.
Access to user data is restricted to staff who require it to carry out their duties only. All personnel with access to user data are bound by strict confidentiality agreements.
Sharing with Third Parties
2002r does not sell, rent, or disclose users' personal data to third parties for commercial purposes. Data sharing only occurs in the following circumstances:
- Payment service providers required to process your MYR transactions.
- Relevant authorities where required by law or court order.
- Technical partners involved in platform maintenance, subject to strict data protection agreements.
5. Your Rights as a User
As a 2002r platform user, you have certain rights regarding your personal data, which we fully respect.
You have the right to know what personal data we hold about you. Contact our support team to request a copy of that information.
If any of your information is inaccurate or out of date, you have the right to request a correction through your account settings or our customer support.
You may request the deletion of your personal data, subject to any legal record-keeping requirements that are binding on us.
To exercise any of the above rights, contact the 2002r support team by email at [email protected]. We will process your request within a reasonable timeframe.
6. Changes to the Privacy Policy and How to Contact Us
2002r reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Users are advised to review this policy periodically.
Continued use of the 2002r platform following any amendments constitutes acceptance of the revised policy. We will endeavour to notify users of significant changes via in-platform notifications where possible.
If you have any questions about how we handle your personal data, or wish to exercise your rights as a user, please get in touch with us:
- Support email: [email protected]
- Frequently Asked Questions: Browse FAQ page us for answers to common questions.
- Terms of use: Read Terms & Conditions us for more information on platform rules.
Your Data Is Safe With Us
Register your 2002r account with confidence — your privacy and security are our top priority. Already have an account? Log in and pick up where you left off.